Refund & Cancellation Policy

Last updated: 31 October 2026

Cancellations

• You can cancel an order before it is dispatched by contacting us on WhatsApp at [PHONE] or by email at [EMAIL], quoting your payment ID.
• Once an order has been dispatched, it cannot be cancelled.

Damaged, wrong or missing items

• If your calendar or book arrives damaged, or you receive a different edition from the one you ordered, tell us within [7] days of delivery.
• Please send your payment ID and clear photos of the item and the packaging by WhatsApp or email.
• After we verify the problem, we will either send a replacement or refund the amount paid, as you prefer.

Not eligible for refund

• Change of mind after dispatch.
• Minor colour or print differences between product photos and the printed item.
• Damage caused after delivery.

How refunds are paid

• Approved refunds are returned to the original payment method (the same UPI ID or bank account used to pay).
• Refunds are initiated within [3–5] business days of approval. Your bank may take a further 5–7 business days to show the amount.

Contact

[BUSINESS NAME], [FULL ADDRESS]
WhatsApp / phone: [PHONE]
Email: [EMAIL]