Shipping Policy
Last updated: 31 October 2026
Where we ship
We ship from Kanchipuram, Tamil Nadu to addresses across India. [EDIT: add international shipping details here if you offer it, or state "We currently ship within India only."]
Processing and delivery time
- Orders are dispatched within [2–3] business days of payment confirmation.
- Delivery usually takes [3–7] business days after dispatch, depending on your location. Remote areas may take longer.
- During the peak season before the Tamil new year and Pongal, dispatch may take a few extra days.
Shipping charges
[EDIT: e.g. "Shipping is free on all orders" or "Shipping is ₹__ per order within Tamil Nadu and ₹__ for other states."] Any shipping charge is shown on the payment page before you pay.
Tracking
Once your order is dispatched we will send you the courier name and tracking details by WhatsApp or email.
Wrong address or failed delivery
- Please check your address and phone number carefully when you pay.
- If a delivery fails because of an incorrect address or because nobody was available, we may need to charge extra to re-ship the order.
Damaged in transit
If your parcel arrives damaged, follow the steps in our Refund Policy. We recommend recording a short video while opening the parcel.
Contact
WhatsApp / phone: [PHONE] · Email: [EMAIL]